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Money 20/20 USA: Atomic CEO Jordan Wright on agentic banking & banks versus LLMs

Interviews • 7m 5s

Jordan Wright, CEO and Co-Founder of Atomic, sits down with JD Durkin at Money 20/20 USA in Las Vegas to share his vision for agentic banking, and why that kind of experience is just the start. Wright explains how Atomic, which is embedded in nine of the top 10 US banks, helps customers take action across the merchants they use every day, from switching direct deposits to updating cards on file and managing subscriptions. He breaks down the difference between agentic banking inside the bank and agentic banking that reaches out into the rest of a customer’s financial life. He also makes the case that banks hold a real advantage over AI platforms, thanks to data no one else can access, regulatory guardrails and customer trust, and explains why deterministic technology matters when the question becomes who is liable for an AI’s mistake.

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