Money 20/20 USA: FIS’s Carson Pickens on the AI agent taking on money laundering
Money20/20
•
6m 0s
Banks spend billions every year investigating suspicious transactions, and much of that time goes to gathering data before an investigator can even begin. Carson Pickens, Senior Vice President at FIS, sits down with JD Durkin at Money 20/20 USA in Las Vegas to talk about the FIS AML Investigations Agent, now commercially available to US banks. Pickens explains how FIS built the agent alongside forward deployed engineers from Anthropic, using Claude to reason across a bank’s data and automate the investigation process from alert triage through suspicious activity report preparation. He shares projections from design partner Amalgamated Bank, including about 90% efficiency in initial alert triage and 98% in full investigations, and explains why human investigators still make the final call. He also discusses why FIS is opening the agent to banks that aren’t FIS clients and what’s next on its roadmap, from card disputes to back office automation.
Up Next in Money20/20
-
Money 20/20 USA: Atomic CEO Jordan Wr...
Jordan Wright, CEO and Co-Founder of Atomic, sits down with JD Durkin at Money 20/20 USA in Las Vegas to share his vision for agentic banking, and why that kind of experience is just the start. Wright explains how Atomic, which is embedded in nine of the top 10 US banks, helps customers take acti...
-
Money 20/20 USA: Sunbit CEO Arad Leve...
Arad Levertov, CEO and Co-Founder of Sunbit, sits down with JD Durkin at Money 20/20 USA in Las Vegas to talk about the company’s move into personal loans in early 2027, its third product line after point-of-sale financing and credit cards. Levertov explains Sunbit’s edge: it will start by lendin...
-
Money 20/20 USA: Extend CEO Andrew Ja...
What if businesses could get modern spend tools without ripping out the bank and card program they already trust? Extend CEO and Co-Founder Andrew Jamison sits down with JD Durkin at Money 20/20 USA in Las Vegas to talk about Mastercard’s selection of Extend as its spend and expense management pl...
