Regional businesses work hard to mesh with their geography. Based in New England, Berkshire Hills Bancorp (NYSE: BHLB) makes sure it becomes synonymous with the communities it serves. CEO Nitin Mhatre steps Inside the ICE House to discuss Berkshire’s commitment to region and the responsibilities it has to help customers both inside a branch and connected via the Internet. Nitin also dives deep into his empathetic style of leadership and the importance of building a diverse management team that will endure in the years ahead.