In this NYSE Live interview, Frank Bisignano, Commissioner of the U.S. Social Security Administration, joins from the floor of the New York Stock Exchange following the opening bell ceremony and discusses both his personal background and the agency's modernization efforts.

Bisignano reflects on the significance of the day's celebration and shares his appreciation for participating alongside distinguished guests, community leaders, and individuals connected to the NYSE and American business history. He discusses what made this particular opening bell ceremony especially meaningful.

The conversation also highlights Bisignano's Italian American heritage and the influence of his family's immigrant experience. He shares personal stories about growing up in a multigenerational household, the values that shaped his upbringing, and the traditions that remain important to him today.

A significant portion of the interview focuses on the future of the Social Security Administration. Bisignano discusses the agency's transformation strategy and its emphasis on becoming a digital-first organization. He explains how technology is being utilized to improve user experience, streamline operations, and expand access to services for millions of Americans who interact with Social Security each year.

The interview explores efforts to modernize systems and improve data quality across the organization. Bisignano discusses initiatives aimed at strengthening records management and supporting the agency's long-term operational goals.

Another major topic is the expansion of digital services. Bisignano outlines plans to continue increasing digital engagement and discusses future initiatives, including the rollout of a mobile application intended to provide additional access to Social Security resources and information.

Throughout the discussion, Bisignano shares perspectives on leadership, public service, government modernization, digital transformation, technology adoption, customer experience, and the ongoing evolution of one of the nation's largest public-facing agencies.

Disclaimer: Informational content only. NYSE does not endorse or recommend investments, strategies, companies, products, or services discussed.**