In this NYSE Live interview, Sandra Andrews, General Manager of Microsoft Surface, discusses Microsoft's newest Surface devices and how the company is approaching the next generation of AI-enabled computing.

Andrews provides an overview of the new Surface Pro 12-inch and Surface Laptop 13-inch, highlighting their focus on portability, connectivity, performance, and AI readiness. She explains how the devices are designed to support a broad range of users seeking productive, mobile computing experiences across work and personal use cases.

A significant portion of the discussion focuses on the evolution of AI-powered PCs. Andrews explains how modern hardware architectures now incorporate CPUs, GPUs, and dedicated Neural Processing Units (NPUs) to support emerging AI capabilities directly on the device. She discusses how these advancements help prepare users for increasingly sophisticated AI experiences while maintaining security, responsiveness, and efficiency.

The interview also explores the importance of battery life and mobility. Andrews discusses how Microsoft's latest Surface devices are designed to deliver improved battery performance while remaining lightweight and portable. She explains why these features continue to be important for professionals, students, creators, and mobile workers.
Another major theme is connectivity. Andrews highlights the benefits of built-in 5G capabilities, explaining how always-connected devices help users remain productive without depending on public Wi-Fi networks. She discusses Microsoft's focus on providing secure and reliable connectivity wherever users work.

The conversation also covers Microsoft's new Surface Mouse and the introduction of haptic technology. Andrews explains how haptic feedback can create more intuitive interactions and enhance productivity experiences across the Windows ecosystem.

Additionally, Andrews discusses Microsoft's engagement with the DPAA Global Video Everywhere Summit and shares how hands-on product experiences play an important role in helping customers understand the design, craftsmanship, and functionality of Surface hardware.

Throughout the interview, Andrews provides perspectives on AI-powered computing, Surface devices, connectivity, mobility, user experience, hardware innovation, haptics, productivity technology, and the future of personal computing.

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